Plain-English Technology Support for Small Businesses & Home Users in Royston
Reliable, local technology support for Royston and surrounding towns and villages — without jargon, pressure, or unnecessary complexity.
I help small businesses and home users in and around Royston, Hertfordshire get their technology set up properly, kept secure, and running smoothly — so you can get on with your life or your business.
Based in Royston and working locally since 1999.
Who I Work With
Small and home-based businesses across North Hertfordshire and South Cambridgeshire who don’t have in-house IT but need things to just work.
Home users in Royston and nearby villages who want friendly, patient help with everyday technology.
If you value clear advice, sensible solutions, and dealing with the same person every time, you’re in the right place
Services
Small Business Tech Setup
Get your business technology set up properly and securely
Perfect for new or growing businesses that have outgrown “making it up as we go along”.
Includes:
- Domain and email setup or cleanup
- Email security and multi-factor authentication
- Backup strategy
- Google Business Profile setup or optimisation
- Practical advice on tools and systems
One-off project: £350–£750 depending on scope
Ongoing Technology Support
Your on-call technology partner
For businesses that want fewer surprises and someone sensible to call when things break.
Includes:
- Priority support by phone, email or message
- Help with day-to-day issues
- Advice before buying new technology
- Liaison with internet, email and software providers
- Regular check-ins to keep things healthy
Monthly support: from £150 depending on scope
Senior Technical Advisory
For businesses that need experienced judgement ranther than additional hands
Includes:
- Reviewing supplier proposals
- Planning technology roadmaps
- Supporting hiring decisions
- Acting as a sounding board for leadership
Available on a flexible basis
Home Tech Health Check
A calm, plain-English review of your home technology
Ideal if things feel confusing, unreliable, or you’re worried about security.
Includes:
- Wi-Fi, devices and printer setup
- Security check (passwords, updates, 2FA)
- Backup review or setup
- Clear advice on what to fix — and what to ignore
- You’ll receive a short written summary with recommendations.
Fixed price: £99 for 90 minute appointment
Areas Covered
Royston, Melbourn, Meldreth, Whaddon, Bassingbourn, Litlington, Therfield, Sandon, Reed, Buckland, Barkway, Barley, Great Chishill, Heydon, Fowlmere, Foxton, Barrington, Orwell, Arrington, Wendy and Croydon.
Also available by arrangement for regular clients or special projects in Saffron Walden, Cambourne, Sandy, Biggleswade, Letchworth and Buntingford.
I keep travel sensible so I can spend my time helping clients, not sitting in traffic
Why Work With Me
- 30 years’ experience in technology and software
- Former Head of Software Engineering with hands-on leadership experience
- Trusted by business owners, managers & teams
- Patient, plain-English explanations — no jargon, no upselling
- One point of contact — local, reliable, and easy to reach
I focus on sensible solutions that fit your needs, not whatever happens to be fashionable
Get in Touch
If you’d like to talk through a problem or find out whether I can help, just get in touch.
An initial conversation is always informal and obligation-free.